IT Matters

1. What is the format of students’ institute email address?

Email format is: index no@iim.stu.cmb.ac.lk

2. I need to reset my institute email password. What should I do?

If you want to reset your password, please send password reset request to webadmin@iim.cmb.ac.lk by mentioning your index no and name.

3. What is the username of LMS account?

Your username is equal to your index no.

Ex: 1303455

Ex:    131890

4. Can I change the password of the LMS?

Yes, you can. Please send LMS password reset request to webadmin@iim.cmb.ac.lk by mentioning your index no and name.

5. How can I report zoom issues?

If you faced any difficulties during the zoom lectures, please send your issue with evidence (screenshots) to lahiru@iim.cmb.ac.lk